Returns & Exchanges

At Ikyem, we want you to love your home as much as we do; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery. Please ensure that all products are returned in their original packaging and unused condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the home items you wish to return.

• 2.
  Prepare Your Package

  Carefully pack the items in their original boxes with all protective materials to prevent damage during transit.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.